# Getting Started & Setup Connecting your environment to PBS # Onboarding Welcome to TAC.GLOBAL's informational guide. On purchase, you should have received an email from with the subject "Your Backup Server is Ready". In the email, you should have the following content: - PBS Username - PBS Password - PBS Fingerprint - PBS Encryption Key - PBS Hostname If you do not receive this email, or if you have trouble accessing the service please contact . # Accessing the Server You should have received an email with your login credentials, your client encryption key and the server link from support@untangledtechnology.com. Please make sure to save the encryption key on your server. [![onboarding email ver 2.png](https://kb.tac.global/uploads/images/gallery/2026-07/scaled-1680-/onboarding-email-ver-2.png)](https://kb.tac.global/uploads/images/gallery/2026-07/onboarding-email-ver-2.png) To access your PBS server, please make an account through the TAC dashboard [here](https://my.tac.global/tac_dash/create_account) [![Screenshot 2026-07-08 131052.png](https://kb.tac.global/uploads/images/gallery/2026-07/scaled-1680-/screenshot-2026-07-08-131052.png)](https://kb.tac.global/uploads/images/gallery/2026-07/screenshot-2026-07-08-131052.png) Once logged in, you can access your server through the home dashboard [![Screenshot 2026-07-08 131321.png](https://kb.tac.global/uploads/images/gallery/2026-07/scaled-1680-/screenshot-2026-07-08-131321.png)](https://kb.tac.global/uploads/images/gallery/2026-07/screenshot-2026-07-08-131321.png) # Connect Proxmox Virtual Environment to Proxmox Backup Service #### **Before you start** - Onboarding email with your PBS server address, datastore name and credentials - Admin access to your Proxmox VE web interface - (Optional) Installer link received on order confirmation page #### **Steps** In Proxmox VE, go to Datacenter > Storage > Add > Proxmox Backup Server [![Screenshot 2026-07-03 at 1.07.13 PM.png](https://kb.tac.global/uploads/images/gallery/2026-07/scaled-1680-/screenshot-2026-07-03-at-1-07-13-pm.png)](https://kb.tac.global/uploads/images/gallery/2026-07/screenshot-2026-07-03-at-1-07-13-pm.png) Enter the PBS address, username, password, fingerprint and encryption key from your onboarding email. If you are on the shared plan your datastore is the same as your username. For the dedicated plan, the datastore is zpool1. [![Screenshot 2026-07-03 at 1.06.25 PM.png](https://kb.tac.global/uploads/images/gallery/2026-07/scaled-1680-/screenshot-2026-07-03-at-1-06-25-pm.png)](https://kb.tac.global/uploads/images/gallery/2026-07/screenshot-2026-07-03-at-1-06-25-pm.png) [![Screenshot 2026-07-03 at 1.09.05 PM.png](https://kb.tac.global/uploads/images/gallery/2026-07/scaled-1680-/screenshot-2026-07-03-at-1-09-05-pm.png)](https://kb.tac.global/uploads/images/gallery/2026-07/screenshot-2026-07-03-at-1-09-05-pm.png) Once connected, you can create a backup job under Datacenter > Backup > Add. You can choose which VMs/containers to backup and the schedule. If you'd like to receive notifications, enter your email to get notified for job fails/successes. [![Screenshot 2026-07-03 at 1.10.11 PM.png](https://kb.tac.global/uploads/images/gallery/2026-07/scaled-1680-/screenshot-2026-07-03-at-1-10-11-pm.png)](https://kb.tac.global/uploads/images/gallery/2026-07/screenshot-2026-07-03-at-1-10-11-pm.png) To retain backups, go to the Retention section and you can set what number of backups are most recently kept and which are let go after a week up to a year. # Install Proxmox Backup Client (Debian-Based Linux Users) #### **Before You Start** - Root access on the Linux server - Onboarding email with PBS hostname, username, password, fingerprint and encryption key. #### **Steps** To configure the repository, you will need to setup the Proxmox release key first. On your server, get the key from the following site below and replace the \[debian version\] with your server version (bookworm, bullseye): ``` https://enterprise.proxmox.com/debian/proxmox-release-[debian version].gpg ``` Move the key into /usr/share/keyrings/ In /etc/apt/sources.list.d/ create a file named proxmox.sources to add the repository. ``` Types: deb URIs: http://download.proxmox.com/debian/pbs Suites: [debian version] Components: pbs-no-subscription Signed-By: /usr/share/keyrings/proxmox-release-[debian version].gpg ``` Install the client ``` apt update apt-get install proxmox-backup-client ``` Once the install is completed, run the command proxmox-backup-client and you should see the user manual printed.